Case Study

Powering a $1.7bn Specialist Insurer: Inigo’s QE Maturity Journey

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Challenges

Fragmented and inconsistent documentation slowed progress
Inconsistent maturity levels across teams created process gaps
Limited measurement insights restricted visibility and decision-making
Minimal standard frameworks resulted in ad-hoc practices
Weak UAT governance reduced release confidence
Low automation readiness limited scalability and coverage

Solutions

ADROSONIC standardised defect and test management, strengthened ADO frameworks, enabled traceability, enhanced UAT governance, introduced RCA methods, defined KPIs and established a Quality Engineering Center of Excellence (CoE) approach to streamline QA governance and accelerate quality maturity progression.

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Business Impact

QA maturity rose to Level 4, by measuring key Quality KPIs & Metrics
Testing visibility improved across programmes
Stronger data driven governance accelerated process alignment
Automation readiness expanded test coverage

About Inigo

Inigo is a global specialist in high-risk, high-capacity insurance and reinsurance, serving clients across sectors like commercial property, marine, energy, and cybersecurity.

Industry

Insurance

Service

Quality Engineering

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A mature test practice that could measure against KPIs going forward and within the first year we achieved this goal. I simply couldn’t have done it without ADROSONIC’s support.